Duchess Theatre

Access description: One shallow step up from Catherine Street on a slight slope – lower to the right. facing main entrance. 10 steps up to the Dress Circle (3 steep steps between each row). 20 steps down to the Stalls. Staircases have handrails on both sides, and some steps are highlighted. Auditorium open 30 mins prior to performance.

Sound Amplification: Sennheiser system with 6 headsets. Avoid the first 3 rows in the Stalls and the boxes as the signal is not very strong there.

Guide Dogs: Guide dogs are allowed into the auditorium if you are seated in an aisle seat or a box. Staff will also dog-sit in manager’s office for a maximum of 2 guide dogs per performance.

Disabled Access: Steps to all parts of the auditorium. Wheelchair users who need to remain in their chairs can use AAT Major stair-climber which lowers chairs to the stalls level, where there are spaces at N1 and N29. Please note, the stair-climber is not stored in site so advance notification is essential. Alternatively, if you are able to transfer from your chair, theatre staff will be able to assist you to any aisle seat in the Dress Circle, which is up 12 steps. Your chair will be stored in a cloakroom by the Stalls. Staff are happy to help. F1 and F22 in the Stalls have the most leg room. Staff will also try to find suitable seating on the night.

Toilets: Women’s and men’s by Stalls, plus men’s 8 steps up and women’s 17 steps up from the Dress Circle.

Disabled Toilets: One adapted toilet at Stalls. Door opens inwards